FAQ

Frequently Asked Questions

For our customers, the sections below set out frequently asked shopping questions. This guidance applies to builrk.top. For help with this page, contact Support@builrk.top.

Store guidance on products
Customers can rely on the following guidance from our store about products. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Store guidance on products
We publish this products guidance for customers using this website. How long does a posted refund take?
After our store processes an approved refund, a bank or card issuer normally posts it within 5–10 business days. Customers remain responsible for taxes required by applicable law. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Details about delivery timing
This delivery timing section covers orders and visits through this website. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Our approach to return shipping
This return shipping section covers orders and visits through this website. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Information covering tracking
For customers using this website, this section explains tracking. How can I track my order?
Where a carrier provides tracking, it is sent using the contact information provided at checkout. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Details about shipping cost
Customers can rely on the following guidance from our store about shipping cost. Do you offer free shipping?
Yes. Standard delivery within the United States is free. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Details about refund timing
This refund timing section covers orders and visits through this website. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Our approach to shipping cost
For purchases made through this website, our store applies the following guidance on shipping cost. How can I contact you?
Email Support@builrk.top, call 248-407-5508, or write to 537 Clifford St, Lansing, Michigan, 48912, United States. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

What customers should know about payment methods
For purchases made through this website, our store applies the following guidance on payment methods. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Details about returns and exchanges
For customers using this website, this section explains returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

What customers should know about contact options
For customers using this website, this section explains contact options. Can I cancel an order?
You may request cancellation before shipment. Contact us promptly with the order number. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Merchant Details
Business name: built
Store name: built
Email: Support@builrk.top
Phone: 248-407-5508
Physical address: 537 Clifford St, Lansing, Michigan, 48912, United States