Refund

Refund Policy

This page explains returns, exchanges, and refunds in a store-specific format. This guidance applies to builrk.top. For help with this page, contact Support@builrk.top.

Information covering refund timing
For purchases made through this website, our store applies the following guidance on refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Information covering eligibility
We publish this eligibility guidance for customers using this website. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Our approach to exceptions
This exceptions section covers orders and visits through this website. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Details about condition of returns
This condition of returns section covers orders and visits through this website. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Our approach to starting a request
We publish this starting a request guidance for customers using this website. To start a return or exchange, contact us at Support@builrk.top before sending the item. Once the request is approved, our store will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

What customers should know about eligibility
For purchases made through this website, our store applies the following guidance on eligibility. For return or exchange assistance, contact Support@builrk.top or 248-407-5508. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

What customers should know about support
For purchases made through this website, our store applies the following guidance on support. After our store processes an approved refund, a bank or card issuer normally posts the credit within 5–10 business days. Customers may request cancellation before shipment; after shipment, the 30-day return process applies. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Store guidance on order problems
For purchases made through this website, our store applies the following guidance on order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate. This section applies specifically to builrk.top. Questions about this section may be sent to Support@builrk.top.

Merchant Details
Business name: built
Store name: built
Email: Support@builrk.top
Phone: 248-407-5508
Physical address: 537 Clifford St, Lansing, Michigan, 48912, United States